Our refund and exchange policy ensures a smooth and fair process for all customers. We accept returns within 7 days of purchase for items in original condition with tags attached. Exchanges are available for different sizes or colors at no additional cost. Refunds are processed within 7-10 business days after we receive and inspect your returned item. Shipping costs for returns are the customer's responsibility unless the item arrived damaged or defective. For exchanges, we cover return shipping. Please contact our customer service team with your order number and reason for return to initiate the process. Items purchased during sales or clearance may have different return eligibility—check your order confirmation for details. We're committed to your satisfaction and are here to help resolve any concerns.
Refund and Exchange Policy – Easy Returns, Fair Process | Sapphire Collective